Detailed Documentation Guidelines

  • • Completed claim form
  • • Interim police report
  • • Original purchase receipt
  • • Original proof of ownership certificate
  • • Original treasury receipt
  • •Original/copy of vehicle license
  • •Original allocation of registration number certificate
  • •Original and duplicate key of the stolen vehicle
  • •Final police report
  • •Original Hand written Drivers Statement

  • • Completed claim form
  • • Photograph of both vehicle
  • • Police report
  • • Estimate of repairs
  • • Copy of driver’s License

  • • Completed claim form
  • • Photographs of both vehicles
  • • Police report indicting the T/P
  • • Estimate of repairs
  • • Copy of driver’s License
  • •Insurance certificate of the negligent third party
  • •Written undertaken from negligent third party accepting responsibility for the damage

  • • Completed fire claim from.
  • • Photograph of the damaged property.
  • • Fire service report on the incident.
  • • Quotation from at least two reputable contractors of the insured’s choice.
  • • Bill of Quantity if applicable.
  • •Internal Investigation Report.
  • •Invoice/Receipt for contents only.

  • • Completed Claim Form
  • • Audited Account for at least two years prior to the loss
  • • Letter of Claim
  • • Statement of Claims
  • •Completed Claim’s form
  • •Internal Investigation Report

  • • Completed claim form.
  • • Photograph of the accidented vehicle with goods.
  • • On the spot inspection report.
  • • Letter of claim
  • • Statement of Claim
  • •Delivery way bills/invoice
  • •Vehicle roadworthiness
  • •Current price list of the damaged goods
  • •Police Report
  • •Contract between our client and the carrier or haulage firm
  • •Driver/motor boy’s written statement.
  • •Purchase receipt/invoices if applicable

  • • Completed claim form
  • • Police Report
  • • Written statement of security Guards on duty at the time of the loss.
  • • Stock cards for contents only. for two weeks before the incident
  • •Copy of the written agreement between the claimant and contract security company if applicable.
  • •Purchase receipt/invoice of the stolen items.
  • •Estimate of repairs for damage to doors, keys etc.
  • •Photograph

  • • Injury or death claim
  • • Completed claims form
  • • Medical Report
  • • Medical bills/receipt
  • •Excuse duty Certificate
  • •3 Months Payslip Prior to accident
  • •Photograph of the injured client

  • • Injury claims or death claim
  • • Completed claims form
  • • Medical Bills/Receipts
  • • Medical Report
  • •Excuse Duty Certificate
  • •3 Months Pay slip prior to the month of injury
  • •Medical Report Stating percentage of disability if any
  • •Photograph of the affected party
  • •Discharge Certificate

  • • Completed Claims form
  • • Police Report
  • • Letter of Claim
  • • Account book to prove quantum of loss
  • •Written statements from the affected staff
  • •Executed Discharge Voucher
  • •Internal Investigation Report (Independent Loss Adjusters’ Report)
  • •Photograph

  • • Completed claims form (interim and final)
  • • Police Report
  • • Internal Investigation Report
  • • Copies of queries issued to the employees involved and replies.
  • •Stock/Account’s record (if applicable)
  • •Written Statement from the affected employee
  • •Evidence of the culprit’s final entitlements.
  • •Evidence of Prosecution

  • • Third Party Property Damage (TPPD)
  • • Completed Claim Form
  • • Letter of Claim from the third party
  • • Police Report
  • •Estimate of Repairs
  • •Internal Investigation Report.
  • •Invoice/Receipt where applicable

  • • Completed Claim form
  • • Police Report
  • • Medical Report
  • • Autopsy Report (if applicable)
  • •Medical bill/Receipt
  • •Evidence of earnings (pay slips)
  • •Death Certificate (Death case only)
  • •Letter of clergy who conducted the burial (Death case only)
  • •Evidence of age
  • •Insured’s letter accepting responsility for the incident
  • •Sworn affidavit of the deceased next of kin

  • • Duly Completed Claim Form
  • • Statement of Claims
  • • Letter of Claim from the third party
  • • Police Report
  • •Medical Report
  • •Medical bill/Receipt
  • •Evidence of age
  • •Invoice/Receipt where applicable
  • •Internal Investigation Report.

  • • Completed Claim Form
  • • Medical report
  • • Autopsy report (if applicable)
  • • Itemized Medical bill/receipt
  • •Photograph of the injured client
  • •Letter of insured accepting responsility for the incident
  • •Death certificate (death case only)
  • •Letter from clergy who conducted the burial(Death case only)
  • •Excuse duty/Discharge certificate
  • •Sworn affidavit of the deceased next of kin

  • • Completed Claim Form
  • • Professional membership certificate
  • • Estimate of Loss
  • • Police report
  • •Contract agreement between the insured and the Employer
  • •Written Statement of the security men on duty
  • •Insured’ internal investigation report

  • • Duly completed Claims Form
  • • Police Report
  • • Internal investigation Report
  • • Statement/Estimate of Claim
  • •Purchase Invoice or Receipts of lost items
  • •Photographs where applicable

  • • Completed claim form
  • • Original policy or Certificate of Insurance.
  • • Original or copy of shipping Invoices together with shipping specifications and or weight notes.
  • • Original bill of lading and or contract of carriage.
  • •Survey Report of documentary evidence to show the extent of loss or damage.
  • •Shortlanding Certificate issued by the carrier/Discrepancy Certificate.
  • •A copy of correspondence exchanged with the carriers and other parties regarding their liability for the loss or damage.
  • •Photographs of consignment/vessel or damaged items
  • •Any other Claim supporting documents

  • • Duly completed Claims Form
  • • Marine Police Report [Interim & Final]
  • • Internal investigation Report
  • • Last record of servicing or overhauling of Boats
  • •Records of last trips carried out with the Boats

  • • Collapse claim
  • • Completed Claims form
  • • Surveyor’s Inspection Report
  • • Estimate of Loss
  • •Structural Plan
  • •In-house Adjustment Report
  • •Photograph

  • • Completed Claims form
  • • Purchase, Receipt for total loss claim
  • • Manufacturers catalog
  • • Engineers’ Report
  • •Estimate of Repairs for partial losses
  • •Internal Investigation/Inspection Report
  • •Maintenance record 3 months before accident

  • • Completed Claims Form
  • • Contract Agreement
  • • Estimate of Repairs
  • • Purchase Receipt/Invoice
  • •Engineers/Loss Adjusters Report
  • •Structural Design/Plan
  • •Photograph

  • • Duly Completed Claims form
  • • Statement of Claims
  • • Estimate of Loss
  • • Photographs
  • •Maintenance record 3 months before accident
  • •Purchase Receipt/Invoice
  • •Engineers/Loss Adjusters Report

  • • Completed Claim Form
  • • Letter of notice of non-performance/default from the Principal
  • • Acknowledgement/Invitation to the Contractor and/or Principal to a meeting
  • • Negotiation for extension of expiration period of bond
  • •Estimate of job done to date by a valuer/quantity surveyor where necessary
  • •Negotiation of performance option
  • •Issuing of Discharge Voucher for execution
  • •Payment of claim

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